Rental Policy
At Panda Exotic Car Rentals, we want your experience behind the wheel to be as smooth as the drive itself. This Rental Policy explains what you need to know before, during, and after your rental — from who can drive and what to bring, to how deposits, mileage, fuel, and returns work. It complements our Terms & Conditions, which govern the full rental agreement.
1. Who Can Rent
To rent a vehicle from Panda Exotic Car Rentals, you must:
- Be at least 21 years of age. Certain premium and high-performance vehicles carry a higher minimum age, disclosed at booking.
- Hold a valid, unexpired driver's license. International renters must also present a valid passport and, where required, an International Driving Permit.
- Provide a credit card in the renter's own name for the rental charges and security deposit.
- Pass our identity and insurance verification before the vehicle is released.
The person who books and signs the rental agreement must be the primary driver. Only drivers listed and approved on the agreement are permitted to operate the vehicle.
2. What to Bring
Please have the following ready at pickup or delivery:
- Your valid driver's license (and passport/IDP for international renters).
- The credit card used for the booking.
- Proof of insurance that meets our requirements, or arrangements to purchase coverage through us where offered.
3. Reservations
Your reservation is confirmed once we receive the required deposit and any advance payment. We recommend booking early, especially for weekends, holidays, and major Miami events, when our most in-demand vehicles reserve quickly. If your preferred vehicle becomes unavailable due to circumstances beyond our control, we'll offer a comparable or upgraded option.
4. Security Deposit
A refundable security deposit is required for every rental. The amount depends on the vehicle and is disclosed at the time of booking. The deposit is held on your credit card and released after the vehicle is returned and inspected, less any charges for damage, violations, fuel, cleaning, or late return. Refund timing depends on your card issuer.
5. Rental Rates & Charges
Our rates are quoted per day in U.S. dollars and are confirmed at booking. Your total may include applicable taxes, delivery fees, insurance (where purchased through us), and optional add-ons. Any additional charges — such as mileage overage, tolls, fuel, or damage — are billed after your rental in accordance with these policies and our Terms & Conditions.
6. Mileage Policy
Each rental includes a daily mileage allowance, specified in your rental agreement. Miles driven beyond the included allowance are charged at the per-mile rate disclosed at booking. If you expect to drive long distances, let us know in advance — we can often arrange an extended mileage package.
7. Fuel & Charging Policy
Vehicles are provided with a set fuel or charge level and must be returned at that same level. Vehicles returned with less will be charged for refueling or recharging plus a service fee. For electric and hybrid vehicles, charging instructions are provided at handoff.
8. Delivery & Pickup
We offer convenient delivery and collection throughout our service area, including hotels and select airports. Delivery details, timing, and any applicable fees are confirmed when you book. Please be available at the agreed time and location; delays caused by the renter may affect the rental period or incur additional charges.
9. Rental Period & Extensions
Your rental period begins and ends at the dates and times stated in your agreement. Need more time? Contact us as early as possible — extensions are subject to availability and additional charges, and must be approved before your original return time. Returning the vehicle late without approval may result in late fees.
10. Vehicle Condition & Inspection
Every vehicle is delivered clean, fully maintained, and in excellent condition. We conduct a documented inspection at handoff and again on return to record the vehicle's condition. We encourage you to review the vehicle with our team at pickup so any existing marks are noted before you drive.
11. Permitted Use
To keep our fleet in exceptional condition and every renter safe, our vehicles may not be:
- Used for racing, speed testing, track days, or any competition.
- Driven off paved public roads or in a reckless manner.
- Operated by anyone not listed and approved on the rental agreement.
- Used to tow, push, or carry loads beyond the vehicle's capacity.
- Operated while under the influence of alcohol, drugs, or any impairing substance.
- Used to transport passengers or goods for hire, or for any unlawful purpose.
- Taken outside Florida or the United States without our prior written consent.
- Smoked in. Our vehicles are strictly non-smoking; a cleaning fee applies to violations.
12. Tolls, Tickets & Fines
You are responsible for all tolls, parking tickets, traffic citations, and camera violations incurred during your rental. Where these are billed to us, we pass them through to you along with a processing fee.
13. Cleaning
Vehicles are expected back in a reasonably clean condition. Excessive dirt, stains, odors, pet hair, or evidence of smoking will incur a cleaning fee based on the level of service required to restore the vehicle.
14. Accidents, Damage & Breakdowns
In the event of an accident, damage, theft, or mechanical issue, stop safely, ensure everyone's safety, contact emergency services if needed, notify the police where appropriate, and contact us immediately. Do not authorize repairs or towing without our approval. Full procedures are set out in our Terms & Conditions.
15. Cancellations & Refunds
Cancellation terms, including notice periods and any non-refundable deposit, are provided at booking and form part of your rental agreement. In general, the earlier you cancel, the greater your refund eligibility. No-shows and same-day cancellations may forfeit the deposit and applicable charges.
16. Returns
Please return the vehicle to the agreed location, at the agreed time, with the same fuel or charge level and in the condition it was received. Allow a few minutes for our return inspection. Once complete and cleared, your security deposit is released per Section 4.
17. Questions
We're here to help before, during, and after your rental. Reach us anytime at:
Panda Exotic Car Rentals
1510 Collins Ave, First Floor Suite 112, Miami Beach, FL 33139
Phone: +1 305-563-4763
